REALTORS® are different from non-member licensees in that they voluntarily subscribe to a strict Code of Ethics. If you believe that a REALTOR® has violated one or more Articles of the Code of Ethics, you can file an ethics complaint alleging a violation(s) through the Stark County Association of REALTORS® where the REALTOR® holds membership, and participates in a regional REALTOR® association-owned/operated MLS.
You may search for a member’s local affiliation here.
In addition, REALTORS® agree as a condition of membership to arbitrate contractual disputes and specific non-contractual disputes as provided for in Article 17 of the NAR Code of Ethics.
Click here for several resources to help you understand what filing and processing an ethics complaint and arbitration request entails, and the general process you can expect when filing an ethics complaint or arbitration request with the Stark County Association of REALTORS®.
Stark County Association of REALTORS® Forms:
The Ombudsman Program in its simplest definition is informal telelphone mediation. In come cases it can address and solve minor complaints from the public. It can also solve inter-Realtor®conflicts before become serious problems. Like a mediator, an ombudsman helps parties find solutions.
To make a request for the Ombudsman service please contact CEO Lisa Yelichek at (330) 494-5630 or email@example.com.
What Everyone Should Know About Equal Opportunity in Housing
The sale and purchase of a home is one of the most significant events any person will experience in his or her lifetime. It is more than the simple purchase of housing, for it includes the hopes, dreams, aspirations and economic destiny of those involved.
Civil Rights Act of 1866: The Civil Rights Act of 1866 prohibits all racial discrimination in the sale or rental of property.
Fair Housing Act: The Fair Housing Act declares a national policy of fair housing throughout the United States. The law makes illegal any discrimination in the sale, lease or rental of housing, or making housing otherwise unavailable, because of race, color, religion, sex, handicap, familial status or national origin.
Americans with Disabilities Act: Title III of the Americans with Disabilities Act prohibits discrimination against persons with disabilities in places of public accommodations and commercial facilities.
Equal Credit Opportunity Act: The Equal Credit Opportunity Act makes discrimination unlawful with respect to any aspect of a credit application on the basis of race, color, religion, national origin, sex, marital status, age or because all or part of the applicant’s income derives from any public assistance program.
State and Local Laws: State and local laws often provide broader coverage and prohibit discrimination based on additional classes not covered by federal law.
The home seller, the home seeker and the real estate professional all have rights and responsibilities under the law.
For the Home Seller: As a home seller or landlord you have a responsibility and a requirement under the law not to discriminate in the sale, rental and financing of property on the basis of race, color, religion, sex, handicap, familial status or national origin. You cannot instruct the licensed broker or salesperson acting as your agent to convey for you any limitations in the sale or rental because the real estate professional also is bound by law not to discriminate. Under the law, a home seller or landlord cannot establish discriminatory terms or conditions in the purchase or rental; deny housing is available or advertise the property is available only to persons of a certain race, color, religion, sex, handicap, familial status or national origin.
For the Home Seeker: You have the right to expect housing will be available to you without discrimination or other limitations based on race, color, religion, sex, handicap, familial status or national origin.
This Includes the Right to Expect:
1) Housing in your price range made available to you without discrimination
2) Equal professional service
3) The opportunity to consider a broad range of housing choices
4) No discriminatory limitations on communities or locations of housing
5) No discrimination in the financing, appraising or insuring of housing
6) Reasonable accommodations in rules, practices and procedures for persons with disabilities
7) Non-discriminatory terms and conditions for the sale, rental, financing or insuring of a dwelling
8) To be free from harassment or intimidation for exercising your fair housing rights.
For the Real Estate Professional: Agents in a real estate transaction are prohibited by law from discriminating on the basis of race, color, religion, sex, handicap, familial status or national origin. A request from the home seller or landlord to act in a discriminatory manner in the sale, lease or rental cannot legally be fulfilled by the real estate professional.
The Code of Ethics: Article 10 of the National Association of REALTORS® Code of Ethics provides “REALTORS® shall not deny equal professional services to any person for reasons of race, color, religion, sex, handicap, familial status, or national origin. REALTORS® shall not be a party to any plan or agreement to discriminate against a person or persons on the basis of race, color, religion, sex, handicap, familial status or national origin. REALTORS®, in their real estate employment practices, shall not discriminate against any person or persons on the basis of race, color, religion, sex, handicap, familial status or national origin.”
A REALTOR® pledges to conduct business in keeping with the spirit and letter of the Code of Ethics. Article 10 imposes obligations upon REALTORS® and also is a firm statement of support for equal opportunity in housing.
If You Suspect Discrimination
Call the Stark County Association of REALTORS®: Local Boards of REALTORS® will accept complaints alleging violations of the Code of Ethics filed by a home seeker who alleges discriminatory treatment in the availability, purchase or rental of housing. Local Boards of REALTORS® have a responsibility to enforce the Code of Ethics through professional standards procedures and corrective action in cases where a violation of the Code of Ethics is proven to have occurred.
Contact Lisa Yelichek at 330-494-5630 or firstname.lastname@example.org for more information.
Contact the U.S. Department of Housing and Urban Development. Complaints alleging discrimination in housing may be filed with the nearest office of the United States Department of Housing and Urban Development (HUD) or by clicking here.